Service:  Recognizing the needs of others while utilizing our expertise and enthusiasm to exceed their expectations each and every time .

At the Thomas Fierst Insurance Agency (TFIA), our work environment encourages superior service to our clients and co-workers. Working at the TFIA is about assisting each client get the most out of his or her insurance policy at an affordable price. Every decision made by the agency is aimed at providing best in class services to our clients and each other.

Respect:  We listen and learn from each other.

We are an agency with a sound respect for individual opinions and contributions. We value camaraderie amongst our team and believe that a work environment that embraces teamwork is critical to our success. TFIA strives to offer a safe work environment where staff members feel comfortable being themselves and expressing their opinions.

Integrity: We live by doing the right thing: being honest, decent and ethical.

Doing the right thing is a way of life at the agency. The entire agency is accountable for fostering the culture of honesty and integrity. TFIA has taken a firm stance on business ethics and social compliance. We hold ourselves and our insurance partners to high standards and take seriously our commitment to act as an upstanding business citizen.

Balance: We encourage our agency to live a life of; “Work life Happiness.”

TFIA is committed to making time for personal growth for each employee and fun for all who comes to the office. As members of the agency we each own our growth in leadership and development. Mastering these two competencies are keys to being successful within the agency.